CVE-2017-10818 : Security Advisory and Response

MaLion for Windows and Mac versions 3.2.1 to 5.2.1 contains a fixed cryptographic key that poses a security vulnerability allowing potential attackers to manipulate connection settings.

Understanding CVE-2017-10818

The vulnerability in MaLion for Windows and Mac versions 3.2.1 to 5.2.1 stems from the use of a hardcoded cryptographic key, enabling attackers to modify Terminal Agent settings and deceive the Relay Service.

What is CVE-2017-10818?

The Windows and Mac versions of MaLion (3.2.1 to 5.2.1) have a fixed cryptographic key that could be exploited by attackers to alter connection settings and impersonate the Relay Service.

The Impact of CVE-2017-10818

The presence of a hardcoded cryptographic key in MaLion for Windows and Mac versions 3.2.1 to 5.2.1 poses the following risks:

Unauthorized modification of connection settings
Potential deception of the Relay Service

Technical Details of CVE-2017-10818

MaLion for Windows and Mac versions 3.2.1 to 5.2.1 has the following technical details:

Vulnerability Description

The vulnerability arises from the utilization of a fixed cryptographic key in MaLion for Windows and Mac, allowing attackers to tamper with connection settings.

Affected Systems and Versions

Product: MaLion for Windows and Mac
Vendor: Intercom, Inc.
Versions Affected: 3.2.1 to 5.2.1

Exploitation Mechanism

Attackers can exploit the hardcoded cryptographic key in MaLion for Windows and Mac versions 3.2.1 to 5.2.1 to manipulate Terminal Agent settings and deceive the Relay Service.

Mitigation and Prevention

To address CVE-2017-10818, consider the following steps:

Immediate Steps to Take

Update MaLion for Windows and Mac to a secure version that eliminates the hardcoded cryptographic key.
Monitor network activity for any suspicious changes in connection settings.

Long-Term Security Practices

Implement regular security audits to identify and address vulnerabilities promptly.
Educate users on secure connection practices and the risks associated with hardcoded cryptographic keys.

Patching and Updates

Apply patches and updates provided by Intercom, Inc. to remove the vulnerability and enhance system security.