CVE-2017-11512 : Vulnerability Insights and Analysis
Learn about CVE-2017-11512 affecting ManageEngine ServiceDesk 9.3.9328 software version. Discover the impact, affected systems, exploitation method, and mitigation steps.
ManageEngine ServiceDesk 9.3.9328 software version has a vulnerability that allows unauthenticated remote attackers to perform arbitrary file downloads.
Understanding CVE-2017-11512
What is CVE-2017-11512?
The vulnerability in ManageEngine ServiceDesk 9.3.9328 allows attackers to exploit inadequate restrictions on the pathname used in the name parameter for the download-snapshot URL.
The Impact of CVE-2017-11512
This vulnerability enables unauthenticated remote attackers to download arbitrary files from the affected system.
Technical Details of CVE-2017-11512
Vulnerability Description
The vulnerability in ManageEngine ServiceDesk 9.3.9328 arises from improper restrictions on the pathname used in the name parameter for the download-snapshot URL.
Affected Systems and Versions
- Product: ManageEngine ServiceDesk
- Vendor: Zoho
- Version: 9.3.9328
Exploitation Mechanism
Attackers can exploit this vulnerability by manipulating the name parameter in the download-snapshot URL to download arbitrary files.
Mitigation and Prevention
Immediate Steps to Take
- Apply security patches provided by the vendor promptly.
- Implement network segmentation to limit access to critical systems.
- Monitor network traffic for any suspicious activities.
Long-Term Security Practices
- Regularly update and patch software to address known vulnerabilities.
- Conduct security training for employees to raise awareness of social engineering attacks.
Patching and Updates
Ensure that the affected ManageEngine ServiceDesk software is updated to a secure version to mitigate the vulnerability.