CVE-2017-20109 : Exploit Details and Defense Strategies

A problematic vulnerability has been discovered in Teleopti WFM version 7.1.0 and earlier, affecting the Administration component and leading to the disclosure of sensitive information, specifically credentials.

Understanding CVE-2017-20109

This CVE involves an information disclosure vulnerability in Teleopti WFM.

What is CVE-2017-20109?

CVE-2017-20109 is a vulnerability in Teleopti WFM versions up to 7.1.0, allowing remote attackers to access sensitive information, particularly credentials.

The Impact of CVE-2017-20109

The exploitation of this vulnerability can result in the unauthorized disclosure of credentials, posing a risk to the confidentiality of sensitive information.

Technical Details of CVE-2017-20109

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The vulnerability exists in an unspecified functionality of the file /TeleoptiWFM/Administration/GetOneTenant in the Administration component, leading to information disclosure of credentials.

Affected Systems and Versions

Product: Teleopti WFM
Vendor: Teleopti
Versions affected: 7.0, 7.1

Exploitation Mechanism

Attack Complexity: Low
Attack Vector: Network
Privileges Required: Low
User Interaction: None
Scope: Unchanged
Confidentiality Impact: Low
Integrity Impact: None
Availability Impact: None
CVSS Base Score: 4.3 (Medium Severity)
CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Mitigation and Prevention

Protective measures to address and prevent the exploitation of CVE-2017-20109.

Immediate Steps to Take

Install the provided patch promptly to mitigate the vulnerability.

Long-Term Security Practices

Regularly update and patch software to prevent future vulnerabilities.
Implement network security measures to restrict remote access.

Patching and Updates

Apply the recommended patch to fix the vulnerability and enhance system security.