CVE-2017-20110 : What You Need to Know

A problematic vulnerability has been discovered in Teleopti WFM up to version 7.1.0, affecting the Administration component and potentially exposing sensitive information such as credentials to remote attackers. It is crucial to apply the provided patch to mitigate this issue.

Understanding CVE-2017-20110

This CVE involves an information disclosure vulnerability in Teleopti WFM, allowing attackers to access sensitive data remotely.

What is CVE-2017-20110?

The vulnerability in Teleopti WFM up to version 7.1.0 enables attackers to manipulate JSON data to reveal credentials and other sensitive information.

The Impact of CVE-2017-20110

CVSS Base Score: 4.3 (Medium Severity)
Attack Vector: Network
Attack Complexity: Low
Confidentiality Impact: Low
Integrity Impact: None
Privileges Required: Low
User Interaction: None
Scope: Unchanged
Vector String: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Technical Details of CVE-2017-20110

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The vulnerability allows attackers to exploit a specific functionality in the Administration component of Teleopti WFM, leading to information disclosure.

Affected Systems and Versions

Affected Product: WFM
Vendor: Teleopti
Affected Versions: 7.0, 7.1

Exploitation Mechanism

By manipulating JSON data, attackers can remotely access and expose sensitive information, including credentials.

Mitigation and Prevention

To protect systems from CVE-2017-20110, follow these mitigation strategies:

Immediate Steps to Take

Apply the provided patch promptly to address the vulnerability.
Monitor network traffic for any suspicious activity.
Restrict access to sensitive systems and data.

Long-Term Security Practices

Regularly update and patch software to prevent known vulnerabilities.
Conduct security assessments and audits to identify and address potential weaknesses.

Patching and Updates

Stay informed about security updates and patches released by Teleopti.
Implement a robust patch management process to ensure timely application of fixes.