CVE-2017-3618 : Security Advisory and Response

A vulnerability in the Automatic Service Request (ASR) component of Oracle Support Tools allows unauthorized access to critical data and potential compromise of the ASR system.

Understanding CVE-2017-3618

This CVE identifies a security flaw in the ASR Manager, part of Oracle's Automatic Service Request tool.

What is CVE-2017-3618?

The vulnerability in the ASR Manager allows a low-privileged attacker to compromise the ASR system, potentially leading to unauthorized access and modification of critical data.

The Impact of CVE-2017-3618

CVSS 3.0 Base Score: 7.1 (Confidentiality and Integrity impacts)
Attack Vector: Local
Attack Complexity: Low
Privileges Required: Low
User Interaction: None
Scope: Unchanged
Confidentiality Impact: High
Integrity Impact: High
Availability Impact: None

Technical Details of CVE-2017-3618

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The vulnerability allows attackers with access to compromise the ASR system, potentially leading to unauthorized data access and modification.

Affected Systems and Versions

Product: Automatic Service Request (ASR)
Vendor: Oracle Corporation
Affected Version: < 5.7
Version Type: Custom

Exploitation Mechanism

Attackers with access to the infrastructure where ASR operates can exploit this vulnerability to compromise the system.

Mitigation and Prevention

Protect your systems from CVE-2017-3618 with these steps:

Immediate Steps to Take

Upgrade ASR to version 5.7 or higher
Restrict access to ASR infrastructure
Monitor and audit ASR activities

Long-Term Security Practices

Regular security training for staff
Implement least privilege access controls
Conduct regular security assessments

Patching and Updates

Apply security patches provided by Oracle