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CVE-2018-1000131 Explained : Impact and Mitigation

Learn about CVE-2018-1000131, a SQL Injection vulnerability in Support Plus Responsive Ticket System version 9.0.2 and earlier. Find out the impact, affected systems, exploitation mechanism, and mitigation steps.

This CVE article provides details about a SQL Injection vulnerability in the Support Plus Responsive Ticket System version 9.0.2 and earlier by Pradeep Makone.

Understanding CVE-2018-1000131

This section delves into the specifics of the vulnerability and its implications.

What is CVE-2018-1000131?

The Support Plus Responsive Ticket System version 9.0.2 and earlier contains a SQL Injection vulnerability in the ticket retrieval function, allowing attackers to manipulate the email parameter in the cookie to filter parameters. This vulnerability can be exploited through a website without requiring login credentials.

The Impact of CVE-2018-1000131

The SQL Injection vulnerability in CVE-2018-1000131 can lead to unauthorized access to sensitive data, data manipulation, and potentially a complete system compromise.

Technical Details of CVE-2018-1000131

This section provides technical insights into the vulnerability.

Vulnerability Description

The vulnerability in the Support Plus Responsive Ticket System version 9.0.2 and earlier allows attackers to inject malicious code via the email parameter in the cookie, enabling parameter filtering.

Affected Systems and Versions

        Affected: Support Plus Responsive Ticket System version 9.0.2 and earlier
        Unaffected: Version 9.0.3 and subsequent updates

Exploitation Mechanism

The vulnerability can be exploited by injecting malicious code into the email parameter in the cookie, potentially leading to unauthorized access and data manipulation.

Mitigation and Prevention

In this section, we discuss steps to mitigate and prevent exploitation of CVE-2018-1000131.

Immediate Steps to Take

        Upgrade to version 9.0.3 or the latest available update to mitigate the vulnerability.
        Regularly monitor and audit the system for any unauthorized access or suspicious activities.

Long-Term Security Practices

        Implement secure coding practices to prevent SQL Injection vulnerabilities.
        Conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.

Patching and Updates

        Apply security patches and updates promptly to ensure the system is protected against known vulnerabilities.

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