CVE-2018-1214 : Exploit Details and Defense Strategies

Dell EMC SupportAssist Enterprise version 1.1 creates a security vulnerability by generating a local Windows user account with a default password during installation. This flaw allows unauthorized access to the management console, posing a risk to systems running OpenManage Essentials (OME).

Understanding CVE-2018-1214

This CVE highlights a security issue in Dell SupportAssist Enterprise version 1.1, where a default user account with a known password is created, potentially granting unauthorized access to the system.

What is CVE-2018-1214?

During the installation of Dell EMC SupportAssist Enterprise version 1.1, a local Windows user account named "OMEAdapterUser" is established with a default password. This account persists even after upgrading to version 1.2, allowing unauthorized access to the management console.

The Impact of CVE-2018-1214

The presence of the default user account poses a significant security risk as it grants unauthorized individuals access to the management console, especially in systems running OpenManage Essentials (OME) where the account gains elevated privileges.

Technical Details of CVE-2018-1214

This section delves into the technical aspects of the vulnerability.

Vulnerability Description

The vulnerability stems from the creation of the "OMEAdapterUser" account with a default password during the installation of Dell SupportAssist Enterprise version 1.1, persisting even after upgrading to version 1.2.

Affected Systems and Versions

Product: Dell SupportAssist Enterprise version 1.1
Vendor: Dell
Versions: Dell SupportAssist Enterprise version 1.1

Exploitation Mechanism

Unauthorized individuals with knowledge of the default password can exploit this vulnerability to gain access to the management console, particularly in systems integrated with OpenManage Essentials (OME).

Mitigation and Prevention

Protecting systems from CVE-2018-1214 requires immediate actions and long-term security practices.

Immediate Steps to Take

Upgrade to version 1.2.1 to mitigate the vulnerability.
Change the default password of the "OMEAdapterUser" account.
Monitor and restrict access to the management console.

Long-Term Security Practices

Regularly update and patch software to prevent security vulnerabilities.
Implement strong password policies and user access controls.

Patching and Updates

Ensure timely installation of security patches and updates to safeguard against known vulnerabilities.