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CVE-2018-12998 : Security Advisory and Response

Learn about CVE-2018-12998 affecting Zoho ManageEngine products. Discover the impact, affected versions, and mitigation steps to secure your systems.

Zoho ManageEngine Netflow Analyzer, Network Configuration Manager, OpManager, OpUtils, and Firewall Analyzer have a Cross-site scripting (XSS) vulnerability that allows remote attackers to inject arbitrary web script or HTML.

Understanding CVE-2018-12998

This CVE involves a reflected Cross-site scripting (XSS) vulnerability in multiple Zoho ManageEngine products.

What is CVE-2018-12998?

        The vulnerability allows remote attackers to inject malicious web scripts or HTML code by exploiting the 'operation' parameter.

The Impact of CVE-2018-12998

        Attackers can execute unauthorized scripts or inject HTML code, potentially leading to data theft or unauthorized access.

Technical Details of CVE-2018-12998

This section provides detailed technical information about the vulnerability.

Vulnerability Description

        The XSS vulnerability exists in versions prior to specific builds for each affected product.

Affected Systems and Versions

        Netflow Analyzer: versions prior to build 123137
        Network Configuration Manager: versions prior to build 123128
        OpManager: versions prior to build 123148
        OpUtils: versions prior to build 123161
        Firewall Analyzer: versions prior to build 123147

Exploitation Mechanism

        The vulnerability arises when the 'operation' parameter is not properly sanitized in the FailOverHelperServlet.

Mitigation and Prevention

Protect your systems from CVE-2018-12998 with these mitigation strategies.

Immediate Steps to Take

        Update affected Zoho ManageEngine products to the specified builds to patch the vulnerability.
        Implement input validation to sanitize user inputs and prevent XSS attacks.

Long-Term Security Practices

        Regularly monitor security advisories and apply patches promptly.
        Conduct security training for developers to enhance awareness of secure coding practices.

Patching and Updates

        Stay informed about security updates from Zoho ManageEngine and apply patches as soon as they are released.

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