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CVE-2018-18980 : What You Need to Know

Learn about CVE-2018-18980 affecting Zoho ManageEngine Network Configuration Manager and OpManager versions before 12.3.214. Understand the XXE vulnerability and how to prevent unauthorized data access.

Zoho ManageEngine Network Configuration Manager and OpManager versions prior to 12.3.214 are vulnerable to an XML External Entity injection (XXE) exploit that can lead to unauthorized data access.

Understanding CVE-2018-18980

This CVE identifies a security flaw in Zoho ManageEngine Network Configuration Manager and OpManager that allows attackers to execute an XXE attack.

What is CVE-2018-18980?

An XML External Entity injection (XXE) vulnerability in Zoho ManageEngine Network Configuration Manager and OpManager versions before 12.3.214 enables attackers to transfer local files to a remote FTP server.

The Impact of CVE-2018-18980

Exploiting this vulnerability can result in unauthorized access to sensitive data, potentially leading to data breaches and unauthorized file transfers.

Technical Details of CVE-2018-18980

Zoho ManageEngine Network Configuration Manager and OpManager are affected by the following:

Vulnerability Description

The vulnerability lies in the RequestXML parameter of a GET request to /devices/ProcessRequest.do, allowing attackers to initiate the transfer of local files to a remote FTP server.

Affected Systems and Versions

        Product: Zoho ManageEngine Network Configuration Manager and OpManager
        Versions: Prior to 12.3.214

Exploitation Mechanism

Attackers can exploit this vulnerability by sending a crafted GET request to the specified endpoint, manipulating the RequestXML parameter to transfer files to a remote FTP server.

Mitigation and Prevention

To address CVE-2018-18980, consider the following steps:

Immediate Steps to Take

        Update Zoho ManageEngine Network Configuration Manager and OpManager to version 12.3.214 or later.
        Monitor network traffic for any suspicious activities.

Long-Term Security Practices

        Regularly conduct security assessments and penetration testing.
        Educate users and IT staff on the importance of cybersecurity best practices.

Patching and Updates

        Apply security patches and updates promptly to mitigate known vulnerabilities.

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