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CVE-2018-19505 : What You Need to Know

Learn about CVE-2018-19505, a vulnerability in BMC Remedy 7.1 allowing users to act as different users. Find mitigation steps and prevention strategies here.

In certain scenarios of impersonation, there is a possibility that the Remedy AR System Server in BMC Remedy 7.1 might encounter issues while setting the appropriate user context. This can result in a user being able to perform actions on behalf of another user, due to a username substitution facilitated by the UserData_Init call within the WOI:WorkOrderConsole component's userdata.js file.

Understanding CVE-2018-19505

This CVE entry describes a vulnerability in BMC Remedy 7.1 that allows users to act with the identity of a different user in specific impersonation scenarios.

What is CVE-2018-19505?

CVE-2018-19505 is a security vulnerability in the Remedy AR System Server in BMC Remedy 7.1 that may lead to incorrect user context due to a username substitution issue in the WOI:WorkOrderConsole component.

The Impact of CVE-2018-19505

The vulnerability could allow a malicious user to impersonate another user and perform actions on their behalf, compromising the integrity and confidentiality of the system.

Technical Details of CVE-2018-19505

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The Remedy AR System Server in BMC Remedy 7.1 fails to set the correct user context in certain impersonation scenarios, enabling a user to act with the identity of a different user.

Affected Systems and Versions

        Affected Product: BMC Remedy 7.1
        Affected Version: Not specified

Exploitation Mechanism

The vulnerability arises from a username substitution involving a UserData_Init call within the WOI:WorkOrderConsole component's userdata.js file.

Mitigation and Prevention

Protect your system from CVE-2018-19505 by following these mitigation strategies.

Immediate Steps to Take

        Apply security patches provided by BMC to address the vulnerability.
        Monitor user activities for any suspicious behavior indicating unauthorized access.

Long-Term Security Practices

        Regularly update and patch BMC Remedy to ensure the latest security fixes are in place.
        Educate users on best practices for maintaining secure credentials and avoiding impersonation attacks.

Patching and Updates

Ensure timely installation of security updates and patches released by BMC to mitigate the risk of exploitation.

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