CVE-2018-20173 : Security Advisory and Response

A vulnerability in Zoho ManageEngine OpManager 12.3 prior to version 123238 allows for SQL injection through the getGraphData API.

Understanding CVE-2018-20173

This CVE identifies a specific vulnerability in Zoho ManageEngine OpManager 12.3 that can be exploited for SQL injection.

What is CVE-2018-20173?

The vulnerability in Zoho ManageEngine OpManager 12.3 before version 123238 enables attackers to perform SQL injection attacks via the getGraphData API.

The Impact of CVE-2018-20173

Exploiting this vulnerability can lead to unauthorized access to the database, manipulation of data, and potentially complete control over the affected system.

Technical Details of CVE-2018-20173

Zoho ManageEngine OpManager 12.3 is susceptible to SQL injection through the getGraphData API.

Vulnerability Description

The vulnerability allows malicious actors to inject SQL queries through the getGraphData API, posing a significant security risk.

Affected Systems and Versions

Product: Zoho ManageEngine OpManager 12.3
Versions: Prior to version 123238

Exploitation Mechanism

Attackers can exploit this vulnerability by crafting malicious SQL queries and sending them through the getGraphData API, potentially gaining unauthorized access to the system.

Mitigation and Prevention

It is crucial to take immediate steps to address and prevent exploitation of this vulnerability.

Immediate Steps to Take

Update Zoho ManageEngine OpManager to version 123238 or newer to mitigate the SQL injection risk.
Monitor system logs for any suspicious activities that could indicate an ongoing attack.

Long-Term Security Practices

Regularly conduct security assessments and penetration testing to identify and address vulnerabilities proactively.
Educate system administrators and users about SQL injection risks and best practices for secure coding.

Patching and Updates

Stay informed about security updates and patches released by Zoho ManageEngine and apply them promptly to ensure system security.