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CVE-2018-20485 : What You Need to Know

Discover the XSS vulnerability in Zoho ManageEngine ADSelfService Plus 5.7 before build 5702. Learn the impact, affected systems, exploitation, and mitigation steps.

Zoho ManageEngine ADSelfService Plus 5.7 before build 5702 is vulnerable to XSS in the employee search feature.

Understanding CVE-2018-20485

This CVE identifies a cross-site scripting (XSS) vulnerability in Zoho ManageEngine ADSelfService Plus 5.7.

What is CVE-2018-20485?

The XSS vulnerability exists in the employee search functionality of Zoho ManageEngine ADSelfService Plus 5.7, specifically in versions prior to build 5702.

The Impact of CVE-2018-20485

This vulnerability could allow an attacker to execute malicious scripts in the context of a user's session, potentially leading to unauthorized actions or data theft.

Technical Details of CVE-2018-20485

Zoho ManageEngine ADSelfService Plus 5.7 before build 5702 has the following technical details:

Vulnerability Description

The vulnerability lies in the employee search feature, enabling attackers to inject and execute arbitrary scripts.

Affected Systems and Versions

        Product: Zoho ManageEngine ADSelfService Plus
        Version: 5.7 (before build 5702)

Exploitation Mechanism

Attackers can exploit this vulnerability by injecting malicious scripts into the employee search functionality, which may be triggered when a user performs a search.

Mitigation and Prevention

To address CVE-2018-20485, consider the following mitigation strategies:

Immediate Steps to Take

        Update Zoho ManageEngine ADSelfService Plus to build 5702 or later to eliminate the vulnerability.
        Educate users about the risks of executing scripts from untrusted sources.

Long-Term Security Practices

        Regularly monitor and audit user inputs and outputs to detect and prevent XSS attacks.
        Implement content security policies (CSP) to restrict the execution of scripts from unauthorized sources.

Patching and Updates

        Stay informed about security updates and patches released by Zoho ManageEngine and apply them promptly to secure your systems.

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