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CVE-2018-7193 : Security Advisory and Response

Learn about CVE-2018-7193, a cross-site scripting (XSS) vulnerability in Enhancesoft osTicket version 1.10.2 or earlier, allowing remote attackers to inject malicious web script or HTML.

An XSS vulnerability has been discovered in Enhancesoft osTicket version 1.10.2 or earlier, allowing attackers to inject arbitrary web script or HTML.

Understanding CVE-2018-7193

This CVE involves a cross-site scripting (XSS) vulnerability in Enhancesoft osTicket.

What is CVE-2018-7193?

Enhancesoft osTicket before version 1.10.2 is susceptible to XSS attacks via the "order" parameter in the /scp/directory.php file.

The Impact of CVE-2018-7193

This vulnerability enables remote attackers to inject malicious web script or HTML, potentially leading to unauthorized actions on the affected system.

Technical Details of CVE-2018-7193

Enhancesoft osTicket version 1.10.2 and earlier are affected by this XSS vulnerability.

Vulnerability Description

The flaw allows attackers to execute arbitrary web script or HTML through the "order" parameter in the /scp/directory.php file.

Affected Systems and Versions

        Product: Enhancesoft osTicket
        Versions affected: 1.10.2 and earlier

Exploitation Mechanism

Attackers exploit the vulnerability by injecting malicious web script or HTML code using the vulnerable "order" parameter.

Mitigation and Prevention

To address CVE-2018-7193, follow these steps:

Immediate Steps to Take

        Upgrade Enhancesoft osTicket to version 1.10.2 or later.
        Implement input validation to sanitize user inputs.

Long-Term Security Practices

        Regularly update software and apply security patches.
        Conduct security audits and penetration testing to identify vulnerabilities.

Patching and Updates

        Stay informed about security advisories and updates from Enhancesoft.

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