CVE-2018-7194 : Exploit Details and Defense Strategies
Learn about CVE-2018-7194, an integer format vulnerability in Enhancesoft osTicket before 1.10.2, allowing denial-of-service attacks by inputting excessive digits.
A vulnerability related to the format of integers has been identified in the ticket number generator within Enhancesoft osTicket prior to version 1.10.2. Exploitation of this vulnerability could lead to a denial-of-service situation, specifically preventing the creation of new tickets by inputting an excessive number of digits in the ticket number format setting.
Understanding CVE-2018-7194
This CVE-2018-7194 vulnerability affects Enhancesoft osTicket versions prior to 1.10.2, allowing remote attackers to cause a denial-of-service.
What is CVE-2018-7194?
CVE-2018-7194 is an integer format vulnerability in the ticket number generator of Enhancesoft osTicket before version 1.10.2. It enables remote attackers to disrupt the ticket creation process by manipulating the ticket number format setting.
The Impact of CVE-2018-7194
The exploitation of this vulnerability can result in a denial-of-service condition, hindering the ability to create new tickets within the osTicket system.
Technical Details of CVE-2018-7194
Enhancesoft osTicket versions prior to 1.10.2 are susceptible to the following:
Vulnerability Description
- The vulnerability lies in the integer format used in the ticket number generator.
Affected Systems and Versions
- Product: Enhancesoft osTicket
- Vendor: Not applicable
- Versions affected: All versions before 1.10.2
Exploitation Mechanism
- Attackers can exploit the vulnerability by inputting an excessive number of digits in the ticket number format setting, leading to a denial-of-service scenario.
Mitigation and Prevention
It is crucial to take immediate steps to address and prevent the CVE-2018-7194 vulnerability:
Immediate Steps to Take
- Upgrade Enhancesoft osTicket to version 1.10.2 or newer to mitigate the vulnerability.
- Monitor ticket creation processes for any unusual activity that may indicate exploitation.
Long-Term Security Practices
- Regularly update and patch software to ensure the latest security fixes are in place.
- Conduct security assessments and audits to identify and address vulnerabilities proactively.
Patching and Updates
- Apply patches and updates provided by Enhancesoft to fix the vulnerability and enhance system security.