CVE-2018-7248 : Security Advisory and Response
Learn about CVE-2018-7248, a security flaw in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317 that allows unauthorized users to verify domain user accounts through an API endpoint, potentially leading to data exposure.
A vulnerability has been found in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317 that allows individuals without authentication to verify the existence of domain user accounts through an API endpoint.
Understanding CVE-2018-7248
This CVE entry highlights a security issue in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317.
What is CVE-2018-7248?
The vulnerability in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317 allows unauthorized users to confirm the presence of domain user accounts by sending a request with a username to an API endpoint. The response discloses the user's logon domain or 'null' if the account doesn't exist.
The Impact of CVE-2018-7248
This vulnerability poses a risk as it enables unauthorized users to enumerate active directory users, potentially leading to unauthorized access and information disclosure.
Technical Details of CVE-2018-7248
This section delves into the technical aspects of the CVE.
Vulnerability Description
The issue in Zoho ManageEngine ServiceDesk Plus 9.3 Build 9317 allows unauthenticated users to validate domain user accounts by querying an API endpoint with a username. The response reveals the user's logon domain or 'null' if the account is non-existent.
Affected Systems and Versions
- Product: Zoho ManageEngine ServiceDesk Plus
- Version: 9.3 Build 9317
Exploitation Mechanism
Unauthorized users exploit this vulnerability by submitting requests containing usernames to the API endpoint, which discloses information about domain user accounts.
Mitigation and Prevention
Protecting systems from CVE-2018-7248 is crucial to prevent unauthorized access and data exposure.
Immediate Steps to Take
- Implement access controls to restrict API endpoint access.
- Regularly monitor API requests for suspicious activities.
- Consider implementing multi-factor authentication.
Long-Term Security Practices
- Conduct regular security assessments and audits.
- Keep software and systems up to date with the latest security patches.
- Provide security awareness training to users and IT staff.
Patching and Updates
Ensure that Zoho ManageEngine ServiceDesk Plus is updated to a secure version that addresses the vulnerability.