CVE-2018-9163 : Security Advisory and Response

Zoho ManageEngine Recovery Manager Plus before 5.3 (Build 5350) has a stored Cross-site scripting (XSS) vulnerability that allows remote authenticated users to inject malicious scripts or HTML code.

Understanding CVE-2018-9163

This CVE involves a security flaw in Zoho ManageEngine Recovery Manager Plus that could be exploited by authenticated users with specific permissions.

What is CVE-2018-9163?

The vulnerability in Zoho ManageEngine Recovery Manager Plus before version 5.3 (Build 5350) enables authenticated users to insert arbitrary web scripts or HTML code into the loginName field of the technicianAction.do feature.

The Impact of CVE-2018-9163

The vulnerability poses a risk as it allows attackers to execute malicious scripts within the application, potentially leading to unauthorized actions or data theft.

Technical Details of CVE-2018-9163

This section provides more in-depth technical insights into the vulnerability.

Vulnerability Description

The stored Cross-site scripting (XSS) vulnerability in Zoho ManageEngine Recovery Manager Plus before 5.3 (Build 5350) permits remote authenticated users with specific permissions to inject arbitrary web scripts or HTML via the loginName field.

Affected Systems and Versions

Product: Zoho ManageEngine Recovery Manager Plus
Version: Before 5.3 (Build 5350)

Exploitation Mechanism

The vulnerability can be exploited by authenticated users with Add New Technician permissions to insert malicious scripts or HTML code into the loginName field of the technicianAction.do feature.

Mitigation and Prevention

To address and prevent the exploitation of CVE-2018-9163, follow these steps:

Immediate Steps to Take

Update Zoho ManageEngine Recovery Manager Plus to version 5.3 (Build 5350) or later.
Restrict technician permissions to minimize the risk of unauthorized script injections.

Long-Term Security Practices

Regularly monitor and audit user activities within the application.
Educate users on safe practices to prevent XSS attacks.

Patching and Updates

Stay informed about security updates and patches released by Zoho ManageEngine.