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CVE-2019-0368 : Security Advisory and Response

Learn about CVE-2019-0368 affecting SAP Customer Relationship Management (Email Management) versions S4CRM and BBPCRM. Find mitigation steps and patching details here.

SAP Customer Relationship Management (Email Management) versions S4CRM and BBPCRM are affected by a Cross-Site Scripting vulnerability due to insufficient input encoding.

Understanding CVE-2019-0368

This CVE identifies a Cross-Site Scripting vulnerability in SAP Customer Relationship Management (Email Management) versions S4CRM and BBPCRM.

What is CVE-2019-0368?

The vulnerability arises from inadequate encoding of user-controlled inputs in the mail client, making it susceptible to Cross-Site Scripting attacks.

The Impact of CVE-2019-0368

Exploitation of this vulnerability could allow attackers to execute malicious scripts in the context of a user's session, potentially leading to unauthorized actions or data theft.

Technical Details of CVE-2019-0368

This section provides more technical insights into the vulnerability.

Vulnerability Description

The vulnerability affects SAP Customer Relationship Management (Email Management) versions S4CRM prior to 1.0 and 2.0, and BBPCRM prior to 7.0, 7.01, 7.02, 7.12, 7.13, and 7.14.

Affected Systems and Versions

        SAP Customer Relationship Management (Email Management - S4CRM) versions < 1.0 and < 2.0
        SAP Customer Relationship Management (Email Management - BBPCRM) versions < 7.0, < 7.01, < 7.02, < 7.12, < 7.13, < 7.14

Exploitation Mechanism

The vulnerability is exploited by injecting malicious scripts into user-controlled inputs within the mail client, enabling attackers to execute unauthorized actions.

Mitigation and Prevention

Protecting systems from CVE-2019-0368 requires immediate actions and long-term security practices.

Immediate Steps to Take

        Apply security patches provided by SAP promptly.
        Educate users on identifying and avoiding suspicious emails.
        Implement web application firewalls to filter and block malicious inputs.

Long-Term Security Practices

        Regularly update and patch software to address security vulnerabilities.
        Conduct security assessments and penetration testing to identify and mitigate potential risks.

Patching and Updates

        SAP has released patches to address the Cross-Site Scripting vulnerability in the affected versions. Ensure timely application of these patches to secure the systems.

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