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CVE-2019-11448 : Security Advisory and Response

Learn about CVE-2019-11448, a SQL injection vulnerability in Zoho ManageEngine Applications Manager versions 11.0 through 14.0. Find out the impact, affected systems, exploitation mechanism, and mitigation steps.

A vulnerability in Zoho ManageEngine Applications Manager allows unauthorized users to exploit a SQL injection flaw, potentially gaining SYSTEM authority on the server.

Understanding CVE-2019-11448

This CVE involves a security issue in Zoho ManageEngine Applications Manager versions 11.0 through 14.0.

What is CVE-2019-11448?

The vulnerability enables an unauthenticated user to perform a SQL injection attack on Popup_SLA.jsp sid, leading to the unauthorized acquisition of SYSTEM authority on the server. This can allow the attacker to write arbitrary text to a .vbs file.

The Impact of CVE-2019-11448

The exploitation of this vulnerability can result in severe consequences, including unauthorized access and potential data manipulation on the affected server.

Technical Details of CVE-2019-11448

This section provides more in-depth technical insights into the CVE.

Vulnerability Description

The vulnerability in Zoho ManageEngine Applications Manager versions 11.0 through 14.0 allows for SQL injection via Popup_SLA.jsp sid, leading to unauthorized SYSTEM authority acquisition.

Affected Systems and Versions

        Zoho ManageEngine Applications Manager versions 11.0 through 14.0

Exploitation Mechanism

        Unauthenticated users can exploit the SQL injection vulnerability in Popup_SLA.jsp sid to gain unauthorized access and manipulate server files.

Mitigation and Prevention

Protecting systems from CVE-2019-11448 is crucial to prevent unauthorized access and potential data breaches.

Immediate Steps to Take

        Apply security updates provided by Zoho ManageEngine to patch the vulnerability.
        Implement proper authentication mechanisms to prevent unauthorized access.

Long-Term Security Practices

        Regularly monitor and audit system logs for any suspicious activities.
        Conduct security assessments and penetration testing to identify and address vulnerabilities.

Patching and Updates

        Stay informed about security updates and patches released by Zoho ManageEngine to address CVE-2019-11448.

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