CVE-2019-12626 Explained : Impact and Mitigation
Learn about CVE-2019-12626, a vulnerability in Cisco Unified Contact Center Express allowing attackers to execute arbitrary script code or access sensitive information. Find out how to mitigate and prevent this security risk.
A weakness has been identified in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) that could potentially enable an authorized attacker to carry out a stored cross-site scripting (XSS) attack.
Understanding CVE-2019-12626
This CVE involves a vulnerability in the web-based management interface of Cisco Unified Contact Center Express, allowing an attacker to execute arbitrary script code or access sensitive information.
What is CVE-2019-12626?
The vulnerability arises due to inadequate validation of user-supplied input by the affected software's web-based management interface. An attacker could exploit this by tricking a user into clicking on a malicious link.
The Impact of CVE-2019-12626
If successfully exploited, the attacker could execute arbitrary script code within the affected interface or gain access to sensitive information stored within the web browser.
Technical Details of CVE-2019-12626
This section provides more in-depth technical insights into the vulnerability.
Vulnerability Description
The vulnerability allows for a stored cross-site scripting (XSS) attack against users of the web-based management interface of Cisco Unified Contact Center Express.
Affected Systems and Versions
- Product: Cisco Unified Contact Center Express
- Vendor: Cisco
- Versions Affected: Less than 12.0(1)ES02
Exploitation Mechanism
- Attack Complexity: Low
- Attack Vector: Network
- Privileges Required: High
- User Interaction: Required
- Scope: Changed
Mitigation and Prevention
Protecting systems from this vulnerability is crucial to maintaining security.
Immediate Steps to Take
- Apply vendor-provided patches or updates promptly.
- Monitor for any unusual activities on the web-based management interface.
Long-Term Security Practices
- Regularly educate users on identifying and avoiding phishing attempts.
- Implement strong password policies and multi-factor authentication.
Patching and Updates
- Regularly check for security advisories and updates from Cisco.