CVE-2019-12633 : Security Advisory and Response

A weakness has been identified in Cisco Unified Contact Center Express (Unified CCX) that could allow an attacker to execute a server-side request forgery (SSRF) attack by circumventing access controls.

Understanding CVE-2019-12633

What is CVE-2019-12633?

The vulnerability in Cisco Unified Contact Center Express allows an unauthenticated remote attacker to exploit improper input validation, leading to an SSRF attack.

The Impact of CVE-2019-12633

The vulnerability could enable unauthorized access to the system and allow attackers to perform malicious actions.

Technical Details of CVE-2019-12633

Vulnerability Description

The weakness in Cisco Unified Contact Center Express permits attackers to bypass access controls and conduct SSRF attacks.

Affected Systems and Versions

Product: Cisco Unified Contact Center Express
Vendor: Cisco
Versions Affected: Less than 12.0(1)SU0.1

Exploitation Mechanism

Attack Complexity: Low
Attack Vector: Network
Base Score: 5.3 (Medium)
Privileges Required: None
User Interaction: None

Mitigation and Prevention

Immediate Steps to Take

Apply vendor-provided patches promptly
Monitor network traffic for any suspicious activity
Implement strong access controls and authentication mechanisms

Long-Term Security Practices

Regularly update and patch software and systems
Conduct security training for employees to recognize and report potential threats

Patching and Updates

Stay informed about security advisories from Cisco
Install security updates and patches as soon as they are released