CVE-2019-14750 : What You Need to Know

A vulnerability was identified in osTicket versions prior to 1.10.7 and 1.12.x before 1.12.1, allowing Stored XSS through the setup/install.php file. This flaw enables the injection of malicious queries into the firstname and lastname fields, potentially leading to unauthorized access to cookies or other malicious activities.

Understanding CVE-2019-14750

This CVE pertains to a Stored XSS vulnerability in osTicket versions prior to 1.10.7 and 1.12.x before 1.12.1.

What is CVE-2019-14750?

CVE-2019-14750 is a security vulnerability in osTicket that allows for Stored XSS due to missing input sanitization in the firstname and lastname fields.

The Impact of CVE-2019-14750

The exploitation of this vulnerability can result in unauthorized access to cookies or the execution of other malicious activities.

Technical Details of CVE-2019-14750

This section provides technical details about the vulnerability.

Vulnerability Description

The vulnerability exists in osTicket versions prior to 1.10.7 and 1.12.x before 1.12.1, where Stored XSS can occur in the setup/install.php file due to the absence of input sanitization in the firstname and lastname fields.

Affected Systems and Versions

osTicket versions prior to 1.10.7
osTicket 1.12.x before 1.12.1

Exploitation Mechanism

Malicious queries can be injected into the firstname and lastname fields.
Lack of input sanitization allows the execution of these queries.

Mitigation and Prevention

Protecting systems from CVE-2019-14750 is crucial to maintaining security.

Immediate Steps to Take

Upgrade osTicket to version 1.10.7 or 1.12.1 to mitigate the vulnerability.
Implement input sanitization for user inputs to prevent XSS attacks.

Long-Term Security Practices

Regularly update and patch osTicket to address security vulnerabilities.
Educate users on safe browsing practices to minimize the risk of XSS attacks.

Patching and Updates

Refer to the official osTicket releases and commits for patches and updates.