CVE-2019-15046 Explained : Impact and Mitigation
Learn about CVE-2019-15046, an unauthenticated sensitive information leakage vulnerability in Zoho ManageEngine ServiceDesk Plus 10. Find out the impact, affected systems, exploitation mechanism, and mitigation steps.
An unauthenticated sensitive information leakage vulnerability, also known as SD-79989, has been identified in Zoho ManageEngine ServiceDesk Plus 10 prior to version 10509. This vulnerability occurs specifically during Fail Over Service (FOS) replication.
Understanding CVE-2019-15046
This CVE refers to a security flaw in Zoho ManageEngine ServiceDesk Plus that allows unauthenticated sensitive information leakage.
What is CVE-2019-15046?
The vulnerability in Zoho ManageEngine ServiceDesk Plus 10 before version 10509 enables unauthenticated users to access sensitive information during Fail Over Service (FOS) replication.
The Impact of CVE-2019-15046
The vulnerability could lead to unauthorized access to critical data, potentially compromising the confidentiality of sensitive information stored in the ServiceDesk Plus application.
Technical Details of CVE-2019-15046
Zoho ManageEngine ServiceDesk Plus 10 is affected by this vulnerability, allowing unauthenticated information leakage during FOS replication.
Vulnerability Description
The flaw permits unauthenticated users to view sensitive data during the replication process, posing a risk to data confidentiality.
Affected Systems and Versions
- Product: Zoho ManageEngine ServiceDesk Plus 10
- Versions Affected: Prior to version 10509
Exploitation Mechanism
The vulnerability can be exploited by unauthorized users to gain access to confidential information without proper authentication.
Mitigation and Prevention
To address CVE-2019-15046, immediate actions and long-term security practices are recommended.
Immediate Steps to Take
- Upgrade Zoho ManageEngine ServiceDesk Plus to version 10509 or later to mitigate the vulnerability.
- Implement access controls and authentication mechanisms to restrict unauthorized access.
Long-Term Security Practices
- Regularly monitor and audit access to sensitive information within the ServiceDesk Plus application.
- Stay informed about security updates and patches provided by Zoho Corporation.
Patching and Updates
Ensure timely installation of security patches and updates released by Zoho Corporation to address known vulnerabilities.