CVE-2019-16949 : Exploit Details and Defense Strategies

A vulnerability has been found in versions 6.1.300.31 and 6.2.284.34 of Enghouse Web Chat that allows for email address tampering in chat log archives.

Understanding CVE-2019-16949

This CVE identifies a security flaw in Enghouse Web Chat versions 6.1.300.31 and 6.2.284.34 that enables manipulation of email addresses in chat log archives.

What is CVE-2019-16949?

The vulnerability in Enghouse Web Chat versions 6.1.300.31 and 6.2.284.34 allows users to modify the message content and recipient's email address in chat log archives, potentially leading to phishing attacks within the same domain.

The Impact of CVE-2019-16949

The security flaw can be exploited in phishing campaigns targeting users within the same domain, posing a risk to the confidentiality and integrity of communication.

Technical Details of CVE-2019-16949

This section provides detailed technical insights into the vulnerability.

Vulnerability Description

Users can tamper with the POST request in Enghouse Web Chat versions 6.1.300.31 and 6.2.284.34 to change message content and recipient email addresses in chat log archives.

Affected Systems and Versions

Enghouse Web Chat versions 6.1.300.31 and 6.2.284.34

Exploitation Mechanism

Users can modify the POST request to alter message content and recipient email addresses, potentially facilitating phishing attacks.

Mitigation and Prevention

Protective measures to address the CVE-2019-16949 vulnerability.

Immediate Steps to Take

Update Enghouse Web Chat to the latest version to mitigate the vulnerability.
Educate users about the risks of email address tampering and phishing attacks.

Long-Term Security Practices

Implement email validation mechanisms to prevent unauthorized email address modifications.
Conduct regular security training to enhance awareness of social engineering tactics.

Patching and Updates

Regularly apply security patches and updates provided by Enghouse to address known vulnerabilities.