CVE-2019-16951 Explained : Impact and Mitigation

Enghouse Web Chat 6.2.284.34 has a vulnerability known as remote file include (RFI) allowing attackers to substitute the localhost attribute with their domain, leading to data disclosure.

Understanding CVE-2019-16951

What is CVE-2019-16951?

A remote file include (RFI) vulnerability in Enghouse Web Chat 6.2.284.34 enables attackers to replace the localhost attribute with their domain, exposing sensitive information.

The Impact of CVE-2019-16951

This vulnerability allows attackers to retrieve and display sensitive data, including pathnames and internal IP addresses, compromising confidentiality and security.

Technical Details of CVE-2019-16951

Vulnerability Description

The RFI vulnerability in Enghouse Web Chat 6.2.284.34 permits attackers to manipulate the domain attribute, leading to unauthorized data retrieval and exposure.

Affected Systems and Versions

Product: Enghouse Web Chat 6.2.284.34
Vendor: Enghouse
Version: All versions are affected

Exploitation Mechanism

Attackers can exploit this vulnerability by substituting the localhost attribute with their domain, tricking the product into retrieving and displaying the attacker's data.

Mitigation and Prevention

Immediate Steps to Take

Disable the affected product until a patch is available
Monitor network traffic for any suspicious activity

Long-Term Security Practices

Regularly update and patch software to prevent vulnerabilities
Implement network segmentation to limit the impact of potential breaches

Patching and Updates

Apply the latest security patches and updates provided by Enghouse to address the RFI vulnerability.