CVE-2019-16955 : What You Need to Know

SolarWinds Web Help Desk 12.7.0 is vulnerable to cross-site scripting (XSS) attacks through the uploading of an SVG document within a request.

Understanding CVE-2019-16955

An instance of SolarWinds Web Help Desk 12.7.0 is susceptible to XSS attacks due to a specific vulnerability.

What is CVE-2019-16955?

CVE-2019-16955 is a security vulnerability in SolarWinds Web Help Desk 12.7.0 that allows attackers to execute cross-site scripting attacks by uploading a malicious SVG document.

The Impact of CVE-2019-16955

This vulnerability can lead to unauthorized access, data theft, and potential manipulation of the Web Help Desk system, compromising the integrity and confidentiality of information.

Technical Details of CVE-2019-16955

SolarWinds Web Help Desk 12.7.0 is affected by a specific security flaw that enables XSS attacks through SVG document uploads.

Vulnerability Description

The vulnerability in SolarWinds Web Help Desk 12.7.0 allows threat actors to inject malicious scripts into the system through the uploading of SVG files, potentially leading to XSS attacks.

Affected Systems and Versions

Product: SolarWinds Web Help Desk 12.7.0
Vendor: SolarWinds
Version: 12.7.0

Exploitation Mechanism

Attackers can exploit this vulnerability by uploading a crafted SVG document within a request, triggering the execution of malicious scripts in the context of the user's browser.

Mitigation and Prevention

It is crucial to take immediate steps to mitigate the risks posed by CVE-2019-16955 and prevent potential exploitation.

Immediate Steps to Take

Disable file uploads of SVG documents in SolarWinds Web Help Desk 12.7.0 to prevent XSS attacks.
Regularly monitor and audit user inputs and uploaded files for any suspicious content.
Implement content security policies to restrict the execution of untrusted scripts.

Long-Term Security Practices

Conduct regular security assessments and penetration testing to identify and address vulnerabilities proactively.
Educate users and administrators about secure coding practices and the risks associated with file uploads.

Patching and Updates

Apply patches or updates provided by SolarWinds to address the XSS vulnerability in Web Help Desk 12.7.0.