CVE-2019-16957 : Vulnerability Insights and Analysis

SolarWinds Web Help Desk 12.7.0 is vulnerable to XSS attacks through the First Name field in a User Account.

Understanding CVE-2019-16957

This CVE entry describes a cross-site scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 that can be exploited via the First Name field in a User Account.

What is CVE-2019-16957?

CVE-2019-16957 is a security vulnerability in SolarWinds Web Help Desk 12.7.0 that allows attackers to execute malicious scripts through the First Name field of a User Account.

The Impact of CVE-2019-16957

The exploitation of this vulnerability can lead to unauthorized access, data theft, and potential compromise of the affected system.

Technical Details of CVE-2019-16957

SolarWinds Web Help Desk 12.7.0 is susceptible to XSS attacks due to inadequate input validation in the First Name field of User Accounts.

Vulnerability Description

The XSS vulnerability in SolarWinds Web Help Desk 12.7.0 enables attackers to inject and execute malicious scripts through the First Name input field.

Affected Systems and Versions

SolarWinds Web Help Desk 12.7.0

Exploitation Mechanism

Attackers can exploit this vulnerability by inserting malicious scripts into the First Name field of a User Account, which, when executed, can compromise the system.

Mitigation and Prevention

To address CVE-2019-16957, users and administrators should take immediate steps and implement long-term security practices to mitigate the risk of exploitation.

Immediate Steps to Take

Disable or restrict access to the affected First Name field in User Accounts.
Regularly monitor and review user inputs for any suspicious or malicious content.
Implement web application firewalls to filter and block malicious scripts.

Long-Term Security Practices

Conduct regular security assessments and penetration testing to identify and address vulnerabilities.
Educate users on safe browsing habits and the importance of avoiding suspicious links or content.

Patching and Updates

Apply patches and updates provided by SolarWinds to fix the XSS vulnerability in Web Help Desk 12.7.0.