CVE-2019-16958 : Security Advisory and Response

An exploitable security weakness in SolarWinds Web Help Desk 12.7.0 has been identified as a Cross-site Scripting (XSS) vulnerability, allowing attackers to inject arbitrary web script or HTML through the Location Name feature, potentially leading to security breaches and unauthorized access.

Understanding CVE-2019-16958

This CVE entry describes a critical XSS vulnerability in SolarWinds Web Help Desk 12.7.0.

What is CVE-2019-16958?

CVE-2019-16958 is a Cross-site Scripting (XSS) vulnerability in SolarWinds Web Help Desk 12.7.0 that enables attackers to insert malicious web scripts or HTML code using the Location Name feature.

The Impact of CVE-2019-16958

This vulnerability can result in security breaches and unauthorized access to the affected system, compromising its safety and integrity.

Technical Details of CVE-2019-16958

This section provides detailed technical information about the vulnerability.

Vulnerability Description

The vulnerability in SolarWinds Web Help Desk 12.7.0 allows attackers to perform Cross-site Scripting (XSS) attacks by injecting malicious web scripts or HTML via the Location Name feature.

Affected Systems and Versions

Affected System: SolarWinds Web Help Desk 12.7.0
Affected Versions: Not specified

Exploitation Mechanism

Attackers exploit this vulnerability by injecting malicious web scripts or HTML through the Location Name feature, potentially leading to security breaches and unauthorized access.

Mitigation and Prevention

Protecting systems from CVE-2019-16958 requires immediate action and long-term security practices.

Immediate Steps to Take

Apply security patches provided by SolarWinds promptly.
Implement input validation mechanisms to prevent XSS attacks.
Educate users about the risks of clicking on suspicious links or entering untrusted data.

Long-Term Security Practices

Regularly update and patch software to address known vulnerabilities.
Conduct security audits and penetration testing to identify and mitigate potential risks.
Stay informed about the latest security threats and best practices.
Implement security controls to prevent XSS attacks.
Monitor and analyze system logs for any suspicious activities.

Patching and Updates

Ensure that SolarWinds Web Help Desk is updated to the latest version to mitigate the XSS vulnerability.