CVE-2019-16961 Explained : Impact and Mitigation
Learn about CVE-2019-16961, a cross-site scripting (XSS) vulnerability in SolarWinds Web Help Desk version 12.7.0. Find out the impact, affected systems, exploitation method, and mitigation steps.
SolarWinds Web Help Desk version 12.7.0 is vulnerable to cross-site scripting (XSS) attacks through manipulation of the Schedule Name field.
Understanding CVE-2019-16961
This CVE entry describes a specific vulnerability in SolarWinds Web Help Desk version 12.7.0 that allows for XSS attacks.
What is CVE-2019-16961?
The vulnerability in SolarWinds Web Help Desk version 12.7.0 enables attackers to execute cross-site scripting attacks by exploiting the Schedule Name field.
The Impact of CVE-2019-16961
The XSS vulnerability in SolarWinds Web Help Desk version 12.7.0 can lead to unauthorized access, data theft, and potential compromise of sensitive information.
Technical Details of CVE-2019-16961
SolarWinds Web Help Desk version 12.7.0 is susceptible to XSS attacks due to inadequate input validation.
Vulnerability Description
The vulnerability arises from insufficient validation of user input in the Schedule Name field, allowing malicious scripts to be injected and executed within the application.
Affected Systems and Versions
- SolarWinds Web Help Desk version 12.7.0
Exploitation Mechanism
Attackers can exploit this vulnerability by inserting malicious scripts into the Schedule Name field, which are then executed when accessed by other users.
Mitigation and Prevention
To address CVE-2019-16961, users and organizations should take immediate and long-term security measures.
Immediate Steps to Take
- Disable any unnecessary features that may be vulnerable to XSS attacks.
- Implement input validation mechanisms to sanitize user inputs and prevent script injection.
- Regularly monitor and audit user inputs and application behavior for any suspicious activities.
Long-Term Security Practices
- Conduct regular security assessments and penetration testing to identify and remediate vulnerabilities.
- Stay informed about security updates and patches released by SolarWinds for the Web Help Desk software.
Patching and Updates
- Apply patches and updates provided by SolarWinds to address the XSS vulnerability in version 12.7.0 of the Web Help Desk software.