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CVE-2019-18411 Explained : Impact and Mitigation

Learn about CVE-2019-18411, a CSRF vulnerability in Zoho ManageEngine ADSelfService Plus 5.x through 5803 that allows attackers to manipulate user profile information and gain control over the system.

Zoho ManageEngine ADSelfService Plus 5.x through 5803 has a CSRF vulnerability that allows attackers to manipulate user profile information, potentially leading to unauthorized modifications of email addresses and mobile phone numbers.

Understanding CVE-2019-18411

This CVE involves a security flaw in Zoho ManageEngine ADSelfService Plus that enables attackers to exploit the reset password functionality to take control of the system.

What is CVE-2019-18411?

The CSRF vulnerability in Zoho ManageEngine ADSelfService Plus 5.x through 5803 allows attackers to manipulate user profile information, potentially leading to unauthorized modifications of email addresses and mobile phone numbers.

The Impact of CVE-2019-18411

Exploiting this vulnerability can result in attackers gaining control over the system, enabling them to redirect authentication codes to their own channels.

Technical Details of CVE-2019-18411

Zoho ManageEngine ADSelfService Plus 5.x through 5803 is affected by a CSRF vulnerability that can be exploited by attackers.

Vulnerability Description

Attackers can manipulate user profile information, leading to unintended modifications of email addresses and mobile phone numbers.

Affected Systems and Versions

        Product: Zoho ManageEngine ADSelfService Plus
        Versions: 5.x through 5803

Exploitation Mechanism

By exploiting the reset password functionality, attackers can take control of the system and redirect authentication codes.

Mitigation and Prevention

Taking immediate steps and implementing long-term security practices are crucial to mitigate the risks associated with CVE-2019-18411.

Immediate Steps to Take

        Update Zoho ManageEngine ADSelfService Plus to the latest version.
        Monitor user profile changes for any unauthorized modifications.

Long-Term Security Practices

        Conduct regular security audits and vulnerability assessments.
        Educate users on safe password practices and phishing awareness.

Patching and Updates

        Apply patches and security updates provided by Zoho ManageEngine to address the CSRF vulnerability.

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