CVE-2020-10096 Explained : Impact and Mitigation

Zammad 3.0 through 3.2 allows caching of confidential data in browser memory, potentially exposing sensitive information to attackers.

Understanding CVE-2020-10096

Zammad 3.0 through 3.2 vulnerability enabling unauthorized access to cached data.

What is CVE-2020-10096?

This CVE identifies a security flaw in Zammad versions 3.0 through 3.2 that permits the caching of confidential data in browser memory, allowing attackers to access sensitive information without authentication.

The Impact of CVE-2020-10096

The vulnerability could lead to unauthorized access to sensitive data stored in the browser cache, compromising user privacy and potentially exposing confidential information.

Technical Details of CVE-2020-10096

Zammad 3.0 through 3.2 vulnerability details.

Vulnerability Description

Zammad 3.0 through 3.2 does not prevent caching of confidential data in browser memory.

Affected Systems and Versions

Product: Zammad
Versions: 3.0 through 3.2

Exploitation Mechanism

Attackers can remotely compromise or physically access a user's workstation to browse browser cache contents and retrieve sensitive information.

Mitigation and Prevention

Protecting against CVE-2020-10096.

Immediate Steps to Take

Clear browser cache regularly to minimize exposure of sensitive data.
Implement access controls and encryption to safeguard confidential information.

Long-Term Security Practices

Regularly update Zammad to the latest secure version.
Educate users on secure browsing practices and data protection measures.

Patching and Updates

Apply patches and security updates provided by Zammad to address the vulnerability.