CVE-2020-10489 : Exploit Details and Defense Strategies
Learn about CVE-2020-10489, a CSRF vulnerability in Chadha PHPKB Standard Multi-Language 9 allowing unauthorized deletion of tickets. Find mitigation steps and prevention measures.
Chadha PHPKB Standard Multi-Language 9 is affected by a CSRF vulnerability in admin/manage-tickets.php, allowing attackers to delete tickets through a malicious request.
Understanding CVE-2020-10489
This CVE entry describes a Cross-Site Request Forgery (CSRF) vulnerability in Chadha PHPKB Standard Multi-Language 9 that enables unauthorized deletion of tickets.
What is CVE-2020-10489?
CVE-2020-10489 is a security vulnerability in Chadha PHPKB Standard Multi-Language 9 that permits attackers to delete tickets by exploiting a CSRF vulnerability in the admin/manage-tickets.php file.
The Impact of CVE-2020-10489
The vulnerability allows malicious actors to delete tickets without proper authorization, potentially disrupting ticket management processes and causing data loss.
Technical Details of CVE-2020-10489
This section provides technical insights into the vulnerability.
Vulnerability Description
The CSRF vulnerability in admin/manage-tickets.php of Chadha PHPKB Standard Multi-Language 9 enables attackers to delete tickets through crafted requests.
Affected Systems and Versions
- Product: Chadha PHPKB Standard Multi-Language 9
- Vendor: Chadha
- Version: Not applicable
Exploitation Mechanism
Attackers can exploit this vulnerability by sending a specially crafted request to the vulnerable admin/manage-tickets.php endpoint, tricking authenticated users into unknowingly deleting tickets.
Mitigation and Prevention
Protecting systems from CVE-2020-10489 requires immediate actions and long-term security practices.
Immediate Steps to Take
- Implement CSRF tokens to validate requests and prevent CSRF attacks.
- Regularly monitor and audit ticket management activities for unauthorized deletions.
Long-Term Security Practices
- Conduct security training for users to recognize and report suspicious activities.
- Keep systems and software up to date to patch known vulnerabilities.
Patching and Updates
Ensure that Chadha PHPKB Standard Multi-Language 9 is updated to the latest version to address the CSRF vulnerability in admin/manage-tickets.php.