CVE-2020-11032 : Vulnerability Insights and Analysis

In GLPI before version 9.4.6, a SQL injection vulnerability exists in all helpdesk instances, requiring a technician account for exploitation. This vulnerability has been addressed in version 9.4.6.

Understanding CVE-2020-11032

This CVE involves a SQL injection vulnerability in GLPI instances.

What is CVE-2020-11032?

CVE-2020-11032 is a SQL injection vulnerability found in GLPI versions prior to 9.4.6, impacting all helpdesk instances. Exploiting this vulnerability necessitates access to a technician account.

The Impact of CVE-2020-11032

The vulnerability has a CVSS base score of 7.6, indicating a high severity level. It poses a high risk to confidentiality and a low risk to integrity. The attack complexity is low, and privileges are required for exploitation.

Technical Details of CVE-2020-11032

This section provides more technical insights into the CVE.

Vulnerability Description

The vulnerability involves improper neutralization of special elements in SQL commands, leading to SQL injection.

Affected Systems and Versions

Product: GLPI
Vendor: glpi-project
Versions Affected: < 9.4.6

Exploitation Mechanism

Attack Vector: Network
Privileges Required: High
User Interaction: None
Scope: Changed
Attack Complexity: Low
Confidentiality Impact: High
Integrity Impact: Low
Availability Impact: None

Mitigation and Prevention

Protecting systems from CVE-2020-11032 is crucial to maintaining security.

Immediate Steps to Take

Upgrade GLPI to version 9.4.6 or newer to mitigate the vulnerability.
Monitor and restrict technician account access to minimize the risk of exploitation.

Long-Term Security Practices

Regularly update and patch software to address security vulnerabilities promptly.
Implement least privilege access controls to limit the impact of potential breaches.

Patching and Updates

Stay informed about security advisories and apply patches as soon as they are available to enhance system security.