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CVE-2020-12441 Explained : Impact and Mitigation

Learn about CVE-2020-12441, a Denial-of-Service (DoS) vulnerability in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the 'HEATRemoteService' agent, allowing attackers to disrupt system operations.

A Denial-of-Service (DoS) vulnerability in Ivanti Service Manager HEAT Remote Control 7.4 allows attackers to trigger a DoS by exploiting a buffer overflow in the 'HEATRemoteService' agent.

Understanding CVE-2020-12441

This CVE involves a DoS vulnerability in Ivanti Service Manager HEAT Remote Control 7.4 due to a buffer overflow in the protocol parser of the 'HEATRemoteService' agent.

What is CVE-2020-12441?

The vulnerability allows for a DoS attack to be initiated by sending a specially crafted network packet.

The Impact of CVE-2020-12441

The vulnerability could lead to a complete denial of service, disrupting the normal operation of the affected system.

Technical Details of CVE-2020-12441

This section provides more technical insights into the CVE.

Vulnerability Description

The vulnerability arises from a buffer overflow in the protocol parser of the 'HEATRemoteService' agent in Ivanti Service Manager HEAT Remote Control 7.4.

Affected Systems and Versions

        Affected Product: Ivanti Service Manager HEAT Remote Control 7.4
        Affected Vendor: Ivanti
        Affected Version: Not Applicable

Exploitation Mechanism

The DoS exploit can be triggered by sending a specifically crafted network packet to the vulnerable system.

Mitigation and Prevention

Protecting systems from CVE-2020-12441 requires immediate actions and long-term security practices.

Immediate Steps to Take

        Apply vendor-supplied patches or updates promptly.
        Implement network-level protections to filter out malicious network packets.
        Monitor network traffic for any signs of exploitation.

Long-Term Security Practices

        Regularly update and patch software to address known vulnerabilities.
        Conduct security assessments and penetration testing to identify and remediate weaknesses.
        Educate users and administrators on secure network practices.
        Implement intrusion detection and prevention systems.
        Keep abreast of security advisories and alerts related to the software in use.

Patching and Updates

Ensure that the Ivanti Service Manager HEAT Remote Control 7.4 is updated with the latest patches and security fixes to mitigate the risk of exploitation.

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