CVE-2020-13154 : Exploit Details and Defense Strategies

Zoho ManageEngine Service Plus before 11.1 build 11112 allows low-privilege authenticated users to discover the File Protection password via a getFileProtectionSettings call to AjaxServlet.

Understanding CVE-2020-13154

This CVE identifies a security vulnerability in Zoho ManageEngine Service Plus that could potentially expose the File Protection password to unauthorized users.

What is CVE-2020-13154?

The vulnerability in Zoho ManageEngine Service Plus before version 11.1 build 11112 enables low-privilege authenticated users to access the File Protection password through a specific call to AjaxServlet.

The Impact of CVE-2020-13154

This vulnerability could lead to unauthorized access to sensitive information, compromising the security and confidentiality of data stored within Zoho ManageEngine Service Plus.

Technical Details of CVE-2020-13154

Zoho ManageEngine Service Plus vulnerability details:

Vulnerability Description

The flaw allows low-privilege authenticated users to discover the File Protection password by making a getFileProtectionSettings call to AjaxServlet.

Affected Systems and Versions

Affected System: Zoho ManageEngine Service Plus
Affected Versions: Before 11.1 build 11112

Exploitation Mechanism

The vulnerability can be exploited by low-privilege authenticated users through a specific call to AjaxServlet, enabling them to retrieve the File Protection password.

Mitigation and Prevention

Protect your system from CVE-2020-13154:

Immediate Steps to Take

Upgrade Zoho ManageEngine Service Plus to version 11.1 build 11112 or later.
Monitor and restrict access to sensitive functionalities.

Long-Term Security Practices

Regularly review and update access control policies.
Conduct security training for users to raise awareness of potential risks.

Patching and Updates

Apply security patches and updates provided by Zoho ManageEngine to address this vulnerability.