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CVE-2020-13818 : Security Advisory and Response

Learn about CVE-2020-13818, a vulnerability in Zoho ManageEngine OpManager allowing directory traversal bypass. Find out the impact, affected systems, exploitation, and mitigation steps.

In Zoho ManageEngine OpManager before 125144, when <cachestart> is used, directory traversal validation can be bypassed.

Understanding CVE-2020-13818

In this CVE, a vulnerability in Zoho ManageEngine OpManager allows bypassing of directory traversal validation.

What is CVE-2020-13818?

The vulnerability in Zoho ManageEngine OpManager before version 125144 enables attackers to bypass directory traversal validation when using <cachestart>.

The Impact of CVE-2020-13818

This vulnerability could be exploited by malicious actors to perform unauthorized directory traversal, potentially leading to unauthorized access to sensitive files and data.

Technical Details of CVE-2020-13818

Zoho ManageEngine OpManager before 125144 is susceptible to a directory traversal bypass vulnerability.

Vulnerability Description

The issue arises when <cachestart> is utilized, allowing attackers to evade directory traversal validation.

Affected Systems and Versions

        Product: Zoho ManageEngine OpManager
        Vendor: Zoho
        Versions affected: All versions before 125144

Exploitation Mechanism

Attackers can exploit this vulnerability by manipulating the <cachestart> function to bypass directory traversal validation.

Mitigation and Prevention

Steps to address and prevent the CVE-2020-13818 vulnerability.

Immediate Steps to Take

        Update Zoho ManageEngine OpManager to version 125144 or later.
        Monitor for any unauthorized access or file manipulation.

Long-Term Security Practices

        Regularly update and patch software to mitigate potential vulnerabilities.
        Implement access controls and restrictions to prevent unauthorized access.

Patching and Updates

Ensure timely installation of security patches and updates to Zoho ManageEngine OpManager to address known vulnerabilities.

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