CVE-2020-14180 : What You Need to Know

Atlassian Jira Service Desk Server and Data Center versions before 4.12.0 are vulnerable to an Information Disclosure flaw, allowing authenticated non-administrator users to access Project Request-Types and Descriptions.

Understanding CVE-2020-14180

This CVE involves a Broken Access Control issue in Atlassian Jira Service Desk Server.

What is CVE-2020-14180?

The vulnerability in Atlassian Jira Service Desk Server and Data Center enables authenticated non-administrator users to view sensitive information.

The Impact of CVE-2020-14180

The vulnerability allows unauthorized access to Project Request-Types and Descriptions, potentially exposing confidential data to unauthorized users.

Technical Details of CVE-2020-14180

This section provides in-depth technical insights into the vulnerability.

Vulnerability Description

The flaw in the editform request-type-fields resource permits authenticated non-administrator users to view Project Request-Types and Descriptions.

Affected Systems and Versions

Product: Jira Service Desk Server
Vendor: Atlassian
Versions Affected: Before 4.12.0

Exploitation Mechanism

Attackers with authenticated access as non-administrator users can exploit the vulnerability to access sensitive project information.

Mitigation and Prevention

Protect your systems from CVE-2020-14180 with the following steps:

Immediate Steps to Take

Upgrade Jira Service Desk Server to version 4.12.0 or later.
Restrict access to sensitive project information to authorized personnel only.

Long-Term Security Practices

Regularly review and update access control policies.
Conduct security training for users to raise awareness of data protection.

Patching and Updates

Apply security patches and updates promptly to ensure protection against known vulnerabilities.