CVE-2020-1769 : Exploit Details and Defense Strategies
Learn about CVE-2020-1769, a security vulnerability in OTRS login screens due to autocomplete usage. Find out impacted systems, exploitation risks, and necessary mitigation steps.
CVE-2020-1769 involves a security issue with autocomplete usage in the login screens of OTRS software versions. Learn about the impact, technical details, and mitigation steps for this CVE.
Understanding CVE-2020-1769
What is CVE-2020-1769?
CVE-2020-1769 is a vulnerability in the login screens of OTRS software, specifically related to autocomplete usage in the Username and Password fields.
The Impact of CVE-2020-1769
The security issue affects OTRS Community Edition versions 5.0.41 and earlier, 6.0.26 and earlier, as well as OTRS version 7.0.15 and earlier.
Technical Details of CVE-2020-1769
Vulnerability Description
The vulnerability arises from the use of autocomplete in the login screens, posing a potential security risk.
Affected Systems and Versions
- OTRS Community Edition: 5.0.41 and prior, 6.0.26 and prior
- OTRS: 7.0.15 and prior
Exploitation Mechanism
The issue allows for potential unauthorized access due to autocomplete usage in sensitive fields.
Mitigation and Prevention
Immediate Steps to Take
- Upgrade to OTRS 7.0.16, OTRS Community Edition 6.0.27, or OTRS Community Edition 5.0.42
- Apply the provided patches for OTRS Community Edition 6 and 5
Long-Term Security Practices
- Avoid the use of autocomplete in sensitive login fields
- Regularly update OTRS software to the latest version to mitigate vulnerabilities
Patching and Updates
OTRS has released patches for the affected versions: