CVE-2020-23446 Explained : Impact and Mitigation

Verint Workforce Optimization suite 15.1 (15.1.0.37634) has Unauthenticated Information Disclosure via API.

Understanding CVE-2020-23446

Verint Workforce Optimization suite 15.1 (15.1.0.37634) is affected by an Unauthenticated Information Disclosure vulnerability through its API.

What is CVE-2020-23446?

This CVE identifies a security flaw in the Verint Workforce Optimization suite 15.1 (15.1.0.37634) that allows unauthorized access to sensitive information via the API without proper authentication.

The Impact of CVE-2020-23446

The vulnerability can lead to unauthorized disclosure of sensitive data, potentially compromising the confidentiality of information stored within the Verint Workforce Optimization suite.

Technical Details of CVE-2020-23446

Verint Workforce Optimization suite 15.1 (15.1.0.37634) is susceptible to an Unauthenticated Information Disclosure vulnerability.

Vulnerability Description

The vulnerability allows attackers to access sensitive information through the API without proper authentication, posing a risk to data confidentiality.

Affected Systems and Versions

Product: Verint Workforce Optimization suite 15.1
Version: 15.1.0.37634

Exploitation Mechanism

Attackers can exploit this vulnerability by sending unauthorized requests to the API, bypassing authentication measures and gaining access to confidential data.

Mitigation and Prevention

To address CVE-2020-23446, follow these steps:

Immediate Steps to Take

Implement access controls and authentication mechanisms to restrict unauthorized API access.
Regularly monitor API requests for any suspicious activity.
Consider restricting API access to trusted entities only.

Long-Term Security Practices

Conduct regular security assessments and penetration testing to identify and address vulnerabilities.
Stay informed about security updates and patches released by Verint for the Workforce Optimization suite.

Patching and Updates

Apply security patches provided by Verint promptly to mitigate the risk of unauthorized information disclosure.