CVE-2020-23647 : Vulnerability Insights and Analysis

Cross Site Scripting (XSS) vulnerability in BoxBilling 4.19, 4.19.1, 4.20, and 4.21 allows remote attackers to run arbitrary code via the message field on the submit new ticket form.

Understanding CVE-2020-23647

This CVE entry describes a Cross Site Scripting (XSS) vulnerability in BoxBilling versions 4.19, 4.19.1, 4.20, and 4.21, which could be exploited by remote attackers to execute arbitrary code.

What is CVE-2020-23647?

CVE-2020-23647 is a security vulnerability in BoxBilling that enables attackers to perform Cross Site Scripting (XSS) attacks by injecting malicious code through the message field on the submit new ticket form.

The Impact of CVE-2020-23647

This vulnerability could allow malicious actors to execute arbitrary code on the affected system, potentially leading to unauthorized access, data theft, and other security breaches.

Technical Details of CVE-2020-23647

Vulnerability Description

The vulnerability arises from improper input validation in the message field of the submit new ticket form in BoxBilling versions 4.19 to 4.21, enabling attackers to inject and execute malicious scripts.

Affected Systems and Versions

Vendor: n/a
Product: n/a
Affected Versions: 4.19, 4.19.1, 4.20, 4.21

Exploitation Mechanism

Attackers can exploit this vulnerability by submitting specially crafted input containing malicious scripts in the message field of the new ticket form, which, when executed, can lead to unauthorized code execution.

Mitigation and Prevention

Immediate Steps to Take

Disable the affected functionality if possible until a patch is available.
Implement input validation mechanisms to sanitize user inputs and prevent script injection.

Long-Term Security Practices

Regularly update and patch software to address known vulnerabilities.
Conduct security assessments and penetration testing to identify and remediate potential weaknesses.

Patching and Updates

Apply the latest security patches and updates provided by BoxBilling to fix the XSS vulnerability and enhance the overall security posture of the system.