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CVE-2020-2873 : Security Advisory and Response

Learn about CVE-2020-2873, a critical vulnerability in Oracle Customer Interaction History allowing unauthorized access and data compromise. Find mitigation steps and patching advice here.

A vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite allows unauthorized access and data compromise.

Understanding CVE-2020-2873

This CVE involves a critical vulnerability in Oracle Customer Interaction History, impacting specific versions of the software.

What is CVE-2020-2873?

The vulnerability in Oracle Customer Interaction History allows an unauthenticated attacker to compromise the system via HTTP, potentially leading to unauthorized data access and manipulation.

The Impact of CVE-2020-2873

        Successful exploitation can result in unauthorized access to critical data within the Oracle Customer Interaction History product.
        Attackers can gain complete access to all accessible data and perform unauthorized updates, inserts, or deletions.
        The vulnerability may also impact additional products within the Oracle E-Business Suite.

Technical Details of CVE-2020-2873

This section provides detailed technical information about the CVE.

Vulnerability Description

The vulnerability allows unauthenticated attackers to compromise Oracle Customer Interaction History, potentially leading to unauthorized data access and manipulation.

Affected Systems and Versions

        Product: Customer Interaction History
        Vendor: Oracle Corporation
        Affected Versions: 12.1.1-12.1.3, 12.2.3-12.2.9

Exploitation Mechanism

        Attack Complexity: Low
        Attack Vector: Network
        User Interaction: Required
        Confidentiality Impact: High
        Integrity Impact: Low

Mitigation and Prevention

Protect your systems from CVE-2020-2873 with these mitigation strategies.

Immediate Steps to Take

        Apply patches provided by Oracle promptly.
        Monitor Oracle security alerts for updates and advisories.
        Restrict network access to vulnerable systems.

Long-Term Security Practices

        Conduct regular security assessments and audits.
        Implement strong access controls and authentication mechanisms.
        Educate users on security best practices.

Patching and Updates

        Regularly update and patch Oracle Customer Interaction History to address known vulnerabilities.

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