CVE-2020-7862 : Vulnerability Insights and Analysis
Learn about CVE-2020-7862, a high-severity overflow vulnerability in HelpU software allowing remote attackers to execute arbitrary commands. Find mitigation steps and patching recommendations here.
A vulnerability in agent program of HelpU remote control solution could allow an authenticated remote attacker to execute arbitrary commands due to insufficient input sanitization.
Understanding CVE-2020-7862
What is CVE-2020-7862?
The CVE-2020-7862 vulnerability is an overflow issue in HelpU software that could be exploited by a remote attacker to run arbitrary commands.
The Impact of CVE-2020-7862
The vulnerability has a CVSS base score of 7 (High severity) with significant impacts on confidentiality, integrity, and availability of affected systems.
Technical Details of CVE-2020-7862
Vulnerability Description
The vulnerability arises from inadequate input sanitization during communication processes, enabling attackers to execute unauthorized commands.
Affected Systems and Versions
- HelpuViewer.exe version 2018.5.21.0 and below
- HelpuServer.exe version 1.0.0.2 and below
- HelpuFTClient.dll version 3.0.0.0 2020.11.20.0
- HelpuFTServer.dll version 3.0.0.0 2020.11.20.0
Exploitation Mechanism
The vulnerability can be exploited by an authenticated remote attacker to execute arbitrary commands due to improper input validation and buffer overflow issues.
Mitigation and Prevention
Immediate Steps to Take
- Apply security patches provided by Helpu, Inc.
- Monitor network traffic for any suspicious activities.
- Restrict access to vulnerable systems.
Long-Term Security Practices
- Regularly update and patch software to address known vulnerabilities.
- Conduct security training for employees on identifying and reporting potential security threats.
Patching and Updates
- Ensure all HelpU software components are updated to versions that address the CVE-2020-7862 vulnerability.