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CVE-2020-8422 : Vulnerability Insights and Analysis

Learn about CVE-2020-8422, an authorization issue in Zoho ManageEngine Remote Access Plus allowing unauthorized access to credential details. Find mitigation steps and preventive measures here.

An authorization issue was discovered in the Credential Manager feature in Zoho ManageEngine Remote Access Plus before 10.0.450, allowing a user with the Guest role to extract sensitive information.

Understanding CVE-2020-8422

This CVE involves an authorization vulnerability in Zoho ManageEngine Remote Access Plus that could lead to unauthorized access to credential information.

What is CVE-2020-8422?

CVE-2020-8422 is an authorization issue in Zoho ManageEngine Remote Access Plus, enabling a user with the Guest role to retrieve various credential details from remote machines.

The Impact of CVE-2020-8422

The vulnerability has a CVSS base score of 4.3, indicating a medium severity issue. Although it does not directly expose passwords, it allows extraction of critical credential information.

Technical Details of CVE-2020-8422

This section delves into the specifics of the vulnerability.

Vulnerability Description

The flaw in Zoho ManageEngine Remote Access Plus permits users with the Guest role to access and view credential details of remote machines, including names, types, user names, domain/workgroup names, and descriptions.

Affected Systems and Versions

        Product: Zoho ManageEngine Remote Access Plus
        Versions Affected: Before 10.0.450

Exploitation Mechanism

        Attack Complexity: Low
        Attack Vector: Network
        Privileges Required: Low
        User Interaction: None
        Scope: Unchanged
        Confidentiality Impact: Low
        Integrity Impact: None
        Availability Impact: None

Mitigation and Prevention

Protecting systems from CVE-2020-8422 requires immediate actions and long-term security practices.

Immediate Steps to Take

        Upgrade Zoho ManageEngine Remote Access Plus to version 10.0.450 or newer.
        Restrict Guest role permissions to minimize access to sensitive information.

Long-Term Security Practices

        Regularly review and update user roles and permissions.
        Conduct security audits to identify and address authorization vulnerabilities.

Patching and Updates

        Apply security patches and updates provided by Zoho ManageEngine promptly to address the authorization issue.

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