CVE-2021-2106 Explained : Impact and Mitigation

This article provides insights into CVE-2021-2106 affecting Oracle Customer Interaction History in Oracle E-Business Suite, the impact of the vulnerability, technical details, and mitigation strategies.

Understanding CVE-2021-2106

CVE-2021-2106 is a vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite, impacting versions 12.1.1-12.1.3 and 12.2.3-12.2.10.

What is CVE-2021-2106?

The vulnerability allows an unauthenticated attacker to compromise Oracle Customer Interaction History via HTTP, potentially leading to unauthorized access to critical data and unauthorized data manipulation.

The Impact of CVE-2021-2106

Successful exploitation of the vulnerability can result in unauthorized access to critical data, complete access to all Oracle Customer Interaction History data, and unauthorized data modifications. It holds a CVSS 3.1 Base Score of 8.2 (High severity) with significant confidentiality and integrity impacts.

Technical Details of CVE-2021-2106

The vulnerability in Oracle Customer Interaction History enables attackers to exploit the product via network access, requiring human interaction. The vulnerability may also impact additional products.

Vulnerability Description

The vulnerability allows unauthenticated attackers to compromise Oracle Customer Interaction History, potentially leading to unauthorized data access and manipulation.

Affected Systems and Versions

Oracle Customer Interaction History versions 12.1.1-12.1.3 and 12.2.3-12.2.10 are affected by CVE-2021-2106.

Exploitation Mechanism

Attackers with network access via HTTP can exploit the vulnerability, requiring human interaction and potentially impacting multiple products.

Mitigation and Prevention

Understanding the immediate steps to take, long-term security practices, and the importance of patching and updates can help in safeguarding against CVE-2021-2106.

Immediate Steps to Take

Organizations should apply relevant security patches, restrict network access, and monitor for any unusual activities related to Oracle Customer Interaction History.

Long-Term Security Practices

Implementing robust access controls, regular security assessments, and employee training on identifying phishing attempts can enhance long-term security.

Patching and Updates

Regularly updating Oracle Customer Interaction History to the latest secure versions is crucial in mitigating the risks associated with CVE-2021-2106.