CVE-2021-26787 : Vulnerability Insights and Analysis

A cross-site scripting (XSS) vulnerability in Genesys Workforce Management 8.5.214.20 can occur during record deletion via the Time-off parameter.

Understanding CVE-2021-26787

This CVE describes a specific XSS vulnerability in Genesys Workforce Management 8.5.214.20 and the impact it can have.

What is CVE-2021-26787?

CVE-2021-26787 details a cross-site scripting vulnerability in Genesys Workforce Management 8.5.214.20 that can be exploited via the Time-off parameter.

The Impact of CVE-2021-26787

The vulnerability could allow attackers to execute malicious scripts within the context of the user's session, potentially leading to unauthorized actions or access.

Technical Details of CVE-2021-26787

Here are the technical specifics of the CVE including the vulnerability description, affected systems and versions, and exploitation mechanism.

Vulnerability Description

The vulnerability arises during record deletion in Genesys Workforce Management 8.5.214.20 through the manipulation of the Time-off parameter.

Affected Systems and Versions

Genesys Workforce Management version 8.5.214.20 is confirmed to be affected by this XSS vulnerability.

Exploitation Mechanism

By crafting a malicious script and injecting it via the Time-off parameter during record deletion, attackers can trigger the XSS vulnerability.

Mitigation and Prevention

To safeguard systems and data from potential exploitation, it is crucial to take immediate steps and establish long-term security practices.

Immediate Steps to Take

Organizations are advised to restrict access, validate user input, and implement security controls to mitigate the risk of XSS attacks.

Long-Term Security Practices

Regular security training, code reviews, and incorporating security measures in the software development lifecycle can enhance overall security posture.

Patching and Updates

Ensure that Genesys Workforce Management is updated with the latest patches to address and mitigate the XSS vulnerability.