CVE-2021-29904 : Exploit Details and Defense Strategies

IBM Jazz for Service Management version 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI are affected by a vulnerability that exposes user credentials in plain text to local users.

Understanding CVE-2021-29904

This CVE involves the disclosure of sensitive information due to how user credentials are displayed, impacting the confidentiality of the affected systems.

What is CVE-2021-29904?

The vulnerability in IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI allows local users to view user credentials in clear text, posing a risk to the confidentiality of sensitive information.

The Impact of CVE-2021-29904

With a CVSS base score of 6.2, this medium-severity vulnerability can lead to high confidentiality impact as user credentials are exposed to unauthorized users.

Technical Details of CVE-2021-29904

The vulnerability is rated as low complexity and local attack vector with unproven exploit code maturity. User interaction is not required for exploitation.

Vulnerability Description

The issue lies in the display of user credentials in clear text, making it accessible to local users on affected systems.

Affected Systems and Versions

IBM Jazz for Service Management version 1.1.3.10 and IBM Tivoli Netcool/OMNIbus_GUI are impacted by this vulnerability.

Exploitation Mechanism

A local user can exploit the vulnerability to read user credentials displayed in plain text without requiring any special privileges.

Mitigation and Prevention

To address CVE-2021-29904, immediate actions and long-term security practices are recommended.

Immediate Steps to Take

Users are advised to apply the official fix provided by IBM to mitigate the vulnerability and prevent unauthorized access to user credentials.

Long-Term Security Practices

Implement strong access controls, regular security audits, and educate users on secure credential handling practices to enhance overall security posture.

Patching and Updates

Ensure that systems running IBM Jazz for Service Management and IBM Tivoli Netcool/OMNIbus_GUI are kept up-to-date with the latest security patches and fixes from the vendor.