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CVE-2021-32453 : Security Advisory and Response

Learn about CVE-2021-32453 affecting SITEL CAP/PRX devices. Understand the impact, technical details, and mitigation steps for this information exposure vulnerability.

SITEL CAP/PRX information exposure vulnerability was published on May 13, 2021, allowing attackers to access the device's internal configuration database without authentication. Here's a detailed analysis of this CVE.

Understanding CVE-2021-20657

This section delves into the specifics of the CVE-2021-32453 vulnerability affecting SITEL CAP/PRX devices.

What is CVE-2021-20657?

SITEL CAP/PRX firmware version 5.2.01 permits attackers with local network access to retrieve the device's configuration details via HTTP without any authentication.

The Impact of CVE-2021-20657

The vulnerability poses a high risk to confidentiality as attackers can obtain sensitive information about the device's configuration without authentication.

Technical Details of CVE-2021-20657

Explore the technical aspects and impact of the CVE-2021-32453 vulnerability on SITEL CAP/PRX devices.

Vulnerability Description

Attackers exploiting this flaw can access the internal configuration database of the device through HTTP without requiring any authentication, leading to unauthorized information retrieval.

Affected Systems and Versions

SITEL CAP/PRX firmware version 5.2.01 is affected by this vulnerability.

Exploitation Mechanism

The vulnerability allows attackers on the local network to obtain confidential information from the device's configuration database via HTTP without authentication.

Mitigation and Prevention

Discover the steps to mitigate and prevent exploitation of the CVE-2021-32453 vulnerability in SITEL CAP/PRX devices.

Immediate Steps to Take

Users should update their devices to version 1.2 of the CAP-PRX-NG platform, where the fix for this vulnerability is available.

Long-Term Security Practices

Implement network segmentation, access controls, and regular security updates to enhance the protection of SITEL CAP/PRX devices.

Patching and Updates

Regularly check for security patches and updates from the vendor to address known vulnerabilities and maintain the security of the devices.

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