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CVE-2021-32454 : Exploit Details and Defense Strategies

Discover the critical CVE-2021-32454 affecting SITEL CAP/PRX firmware version 5.2.01. Learn about the impact, technical details, and steps to mitigate this hardcoded credentials vulnerability.

SITEL CAP/PRX firmware version 5.2.01 contains a hardcoded password, allowing attackers to change credentials and lock administrators out. Learn about the impact, technical details, and mitigation strategies below.

Understanding CVE-2021-32454

This CVE involves the SITEL CAP/PRX firmware version 5.2.01, which suffers from a critical vulnerability due to hardcoded credentials.

What is CVE-2021-32454?

The vulnerability in SITEL CAP/PRX firmware version 5.2.01 enables unauthorized individuals to modify login credentials, potentially leading to a denial of service.

The Impact of CVE-2021-32454

With a CVSS base score of 9.6, this critical vulnerability poses a significant threat by allowing attackers to compromise confidentiality, integrity, and availability without needing any privileges.

Technical Details of CVE-2021-32454

Below are the technical specifics of the CVE.

Vulnerability Description

The hardcoded password in SITEL CAP/PRX firmware version 5.2.01 permits malicious actors to alter access credentials, posing a severe risk to system security.

Affected Systems and Versions

SITEL CAP/PRX firmware version 5.2.01 is confirmed to be impacted by this vulnerability.

Exploitation Mechanism

Attackers with access to the device can exploit the hardcoded password issue, potentially rendering the administrators unable to access the affected device.

Mitigation and Prevention

To address CVE-2021-32454, immediate and long-term action is necessary.

Immediate Steps to Take

It is recommended to apply the fix provided by upgrading to version 1.2 of the CAP-PRX-NG platform. Additionally, changing the default credentials is advised to enhance security.

Long-Term Security Practices

Implementing a strong password policy, regular security audits, and monitoring for unauthorized access can help prevent similar vulnerabilities.

Patching and Updates

Stay informed about security advisories and promptly apply patches and updates from the vendor to mitigate the risks associated with hardcoded credentials.

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