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CVE-2021-33353 : Security Advisory and Response

Discover how CVE-2021-33353 poses a threat through directory traversal in Wyomind Help Desk Magento 2 extension. Learn about the impact, affected systems, and mitigation steps.

A directory traversal vulnerability in Wyomind Help Desk Magento 2 extension v.1.3.6 and before (fixed in v.1.3.7) allows attackers to execute arbitrary code via the file attachment directory setting.

Understanding CVE-2021-33353

This section provides insights into the nature and impact of the CVE-2021-33353 vulnerability.

What is CVE-2021-33353?

CVE-2021-33353 refers to a directory traversal vulnerability in the Wyomind Help Desk Magento 2 extension, allowing unauthorized code execution via the file attachment directory setting.

The Impact of CVE-2021-33353

The vulnerability can be exploited by malicious actors to execute arbitrary code, potentially leading to unauthorized access, data breaches, and system compromise.

Technical Details of CVE-2021-33353

Delve into the specifics of the vulnerability to understand its implications and potential risks.

Vulnerability Description

The CVE-2021-33353 vulnerability in Wyomind Help Desk Magento 2 extension exposes systems to directory traversal attacks, enabling threat actors to run malicious code.

Affected Systems and Versions

The vulnerability affects Wyomind Help Desk Magento 2 extension version 1.3.6 and previous versions, with version 1.3.7 addressing the issue.

Exploitation Mechanism

Exploiting CVE-2021-33353 involves manipulating the file attachment directory setting to inject and execute malicious code, posing a severe security risk.

Mitigation and Prevention

Learn how to mitigate the CVE-2021-33353 vulnerability and prevent potential security breaches.

Immediate Steps to Take

Immediately update the Wyomind Help Desk Magento 2 extension to version 1.3.7 or above to patch the vulnerability and enhance system security.

Long-Term Security Practices

Implement robust security measures, such as regular security audits, access controls, and vulnerability scanning, to fortify systems against similar threats.

Patching and Updates

Stay informed about security updates for all software components, promptly applying patches and fixes to eliminate known vulnerabilities.

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