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CVE-2021-3391 Explained : Impact and Mitigation

Learn about CVE-2021-3391 affecting MobileIron Mobile@Work, allowing attackers to distinguish user account statuses by failed login attempts. Find mitigation steps and security best practices.

MobileIron Mobile@Work through 2021-03-22 allows attackers to distinguish among valid, disabled, and nonexistent user accounts by observing the number of failed login attempts needed to produce a Lockout error message

Understanding CVE-2021-3391

This CVE relates to a vulnerability in MobileIron Mobile@Work up to 2021-03-22 that enables attackers to differentiate between valid, disabled, and non-existent user accounts.

What is CVE-2021-3391?

The CVE-2021-3391 vulnerability in MobileIron Mobile@Work permits attackers to identify valid, disabled, and non-existent user accounts based on the number of failed login attempts necessary to trigger a Lockout error message.

The Impact of CVE-2021-3391

Attackers can exploit this vulnerability to determine the status of user accounts, potentially aiding them in unauthorized access attempts or reconnaissance activities.

Technical Details of CVE-2021-3391

This section covers the specifics of the CVE-2021-3391 vulnerability to help users understand its implications.

Vulnerability Description

MobileIron Mobile@Work up to 2021-03-22 allows threat actors to discern between different user account statuses by observing the failed login attempt thresholds.

Affected Systems and Versions

All versions of MobileIron Mobile@Work software released until 2021-03-22 are affected by this vulnerability.

Exploitation Mechanism

By monitoring the number of failed login attempts required to trigger a Lockout error message, attackers can distinguish between active, disabled, or non-existent user accounts.

Mitigation and Prevention

To address the CVE-2021-3391 vulnerability, implement the following mitigation strategies and security best practices.

Immediate Steps to Take

        Update the MobileIron Mobile@Work software to the latest version to eliminate the vulnerability.

Long-Term Security Practices

        Regularly review and monitor user account access logs for any suspicious activity.
        Conduct security awareness training to educate users on safe login practices.

Patching and Updates

Stay informed about security advisories from MobileIron and apply patches promptly to secure your systems.

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