CVE-2021-35301 Explained : Impact and Mitigation

Zammad 1.0.x up to 4.0.0 is impacted by Incorrect Access Control vulnerability, enabling remote attackers to access sensitive information via the Ticket Article detail view.

Understanding CVE-2021-35301

This CVE details the security issue in Zammad versions 1.0.x up to 4.0.0.

What is CVE-2021-35301?

The CVE-2021-35301 vulnerability involves Incorrect Access Control in the Zammad platform, allowing unauthorized users to view confidential data.

The Impact of CVE-2021-35301

The vulnerability could be exploited by remote attackers to retrieve sensitive information through the Ticket Article detail view.

Technical Details of CVE-2021-35301

Here are the technical aspects of the CVE-2021-35301 vulnerability:

Vulnerability Description

The vulnerability in Zammad versions 1.0.x up to 4.0.0 enables unauthorized users to access critical information via the Ticket Article detail view.

Affected Systems and Versions

Zammad versions 1.0.x up to 4.0.0 are affected by this security flaw.

Exploitation Mechanism

Remote attackers can exploit this vulnerability to extract confidential data through the Ticket Article detail view.

Mitigation and Prevention

To safeguard your systems from CVE-2021-35301, follow these security measures:

Immediate Steps to Take

Update Zammad to a secure version immediately.
Restrict access to sensitive information to authorized personnel only.

Long-Term Security Practices

Conduct regular security audits to identify vulnerabilities.
Educate users on safe computing practices to prevent unauthorized access.

Patching and Updates

Apply security patches released by Zammad promptly to address the Incorrect Access Control vulnerability in versions 1.0.x up to 4.0.0.